The hotel is in a perfect and convenient location, right by a public square. It is positioned in an absolutely fantastic area close to a bus stop that takes about 15 minutes to reach the port, a metro station, and subway system.

Service most friendly including the restaurant in the evening. For me ideal location between railroad station (Dammtor) and Old City. I found the Internet instuctions, how to get from railroad station to hotel excellent.

All staff were were friendly and approachable. The restaurant staff were smiling and efficient. The reception staff spoke good English, looking after our needs well. The lady who cleaned the room was equally pleasant and accommodating.

It suited our needs perfectly.

This hotel has plenty of silent and neat rooms. the location next to Spielbank Hamburg Casino is great and incredible. - the staff is very excellent and efficient. - You can park your car close to the venue.

This place was first-rate and the staff was professional. Greatly enjoyed a storage space and tea, coffee in the room. It boasted incredible views of the Alster lake. Besides, the location was convenient for our stay, within 10 minutes' walk of a triangular urban square. The breakfast was fresh made, the check in was easy. Really free Wi-Fi worked well throughout the property.

Atmosphere, location in the city close to Dammtor railway station, the gorgeous breakfast, friendly staff, and nice rooms make this a very good hotel overall.

Part of the hotel was being refurbished. I did not encounter noise, but nevertheless one should always warn guest beforehand clearly about this,

The breakfast was amazing with waffles, pancakes, and good coffee. the service was excellent. - the location was marvelous, near the shopping area, Rathaus, Alster tours, train stations, and a fantastic restaurant.

* Excellent location, easily reachable from the main train station either by U-bahn or on foot (10-minute walk). Major downtown attractions are within walking distance. *a hearty buffet breakfast was included in the room price. *free 3-day pass for local public transportation (S-bahn, U-bahn, buses, ferries). Overalll, highly recommended.

Wi-fi/W-LAN is not free (costs an extra €2 /day)

Staffs are really friendly and helpful, they are excellent.

Room was too small for the money which I paid and in it became too warm I was swetting like anything. And the whole night I was unable to sleep. in summer i wont recommend some others

Comfortable and stunning location just next door to a large shopping area with great restaurants. A nice size room with private bathroom and storage, as well as tea and coffee. - Easy check-in. - Tasty food at the in-house restaurant.

Location, Staff Super Efficient, Great breakfast

Room without a view and a little small.

Central location in Hamburg centre Friendly staff Clean and tidy

Internet connection does not work. Only 10 seconds of internet access while trying more than an hour.

This place has a great location near a German opera company, making it fantastic and magnificent.

The location is perfect for walking and using the subway. The staff helped with dinner suggestions that turned out to be just what we wanted. Clean airy room. the breakfast was exceptional!! service was very good. We will definitly stay there again and will highly recommend this property.

Not a thing.

I enjoyed large breakfast, fantastic views.

The staff were amazingly helpful and provided help. The location was magnificent 5 to 10 minute walk to downtown area, near a public square.